RedDice Casino Terms and Conditions

Introduction & Acceptance of Terms

When you register with us, you enter into a binding agreement with RedDice Casino under these RedDice Casino general rules. These terms apply to all account holders and visitors who use our gaming services through our website. They also apply alongside any game-specific rules, promotional terms, and responsible gaming measures published on the platform.

You are responsible for checking the current version of these terms before using your account. Continued access to our services will be treated as acceptance of any updates that we publish. Where required, we may limit, suspend or end access to our platform if we believe continued use would breach these terms, our security standards or applicable regulatory requirements. If you have questions about any clause, please contact support before continuing.

Account Registration & Verification

To use our services, you must complete the account registration process provided on our website. Registration is completed by following these steps:

• Visit the registration page
• Fill in account details and submit the sign-up form
• Verify your account if requested

By registering, you confirm that all information you provide is accurate, complete and kept up to date. You must not register in another person’s name, use false details, or create an account on behalf of someone else without lawful authority. We only permit one account per person unless we expressly approve otherwise in writing.

You must also be at least 18 years old, or the higher minimum legal age that applies in your jurisdiction if relevant. It is your responsibility to ensure that online gambling is lawful where you access our services. We do not accept play from persons who are underage or from users located in jurisdictions where our services are restricted, prohibited, or inconsistent with the licensing framework under which we operate, including the regulatory oversight connected to Kahnawake, Curaçao, Estonia and Anjouan.

Verification forms an important part of keeping an account active. As stated in our registration process, we may request account verification. Where such checks are required, you must complete them within the timeframe we set. Until verification is completed to our satisfaction, we may restrict account features, suspend transactions, withhold withdrawals, or temporarily limit access.

Verification may be required at registration, before a withdrawal, when account details change, or where we detect security, responsible gaming or compliance concerns. You must cooperate promptly and honestly with all checks. If you fail to complete verification when requested, provide misleading information, or attempt to avoid our review procedures, we may suspend or close your account.

Deposits, Withdrawals & Financial Rules

All financial activity on our platform must be carried out in good faith and only for legitimate gaming purposes. The payment methods available to you may vary by region or account status. As no specific local deposit or withdrawal methods are listed in our current published data, method availability will be shown directly within your account where applicable.

When making a deposit, you must use a payment method that is registered in your own name and that you are legally entitled to use. We may refuse deposits, reverse transactions where permitted, or request additional review if we believe a payment instrument is being used unlawfully, by a third party, or in a way that creates compliance risk.

Withdrawals are subject to account review, security checks and verification where requested. Before processing a withdrawal, we may check account ownership, gameplay patterns, transaction history, and whether our terms have been followed. We may also ask you to use the same payment channel where possible, or another approved method in your own name, in line with legal and operational requirements.

To protect our platform against money laundering, fraud and other illegal financial conduct, the following basic rules apply:

• Funds deposited with us must be intended for genuine play on our platform.
• You must not use our account services to transfer funds, move money between parties, or process transactions without real gaming activity.
• All deposits and withdrawals must relate to your own account only.
• We may review source of funds, transaction behaviour and account activity where necessary.
• We may delay or refuse withdrawals while checks are ongoing.

If deposits are reversed, charged back, disputed without basis, or linked to unauthorised use, we may suspend the account and recover resulting losses or costs where legally permitted. We also reserve the right to void winnings, cancel transactions, or close an account where financial activity appears abusive, deceptive or inconsistent with these RedDice Casino terms of service.

You are responsible for ensuring that your banking and payment details are accurate when requesting a withdrawal. We are not responsible for delays caused by incorrect account information, payment provider interruptions, or additional verification steps required for security or compliance. If you are unsure about current transaction options on your account, please contact support before proceeding.

General Bonus & Promotional Terms

From time to time, we may make bonuses or promotions available to eligible players. Our published welcome offer is a 200% bonus up to €1,000. Any such offer is always subject to these general rules together with any promotion-specific terms displayed at the time of activation.

Where wagering requirements apply, they must be completed exactly as stated in the relevant bonus terms. Our current published data does not specify a wagering requirement for the welcome offer, so the applicable conditions, if any, will be shown within the promotion details on the website. You should review those terms carefully before claiming or using a bonus.

Unless expressly stated otherwise, promotional funds are intended for personal recreational use on a single verified account. We may restrict, decline, remove or cancel a bonus where we reasonably believe that it has been claimed in bad faith, used outside the intended purpose, or connected to irregular activity.

The following conduct may be treated as bonus abuse:

• Creating multiple accounts to claim the same promotion more than once
• Working with other players to obtain an unfair promotional advantage
• Using fraudulent, misleading or incomplete registration details
• Attempting to manipulate game outcomes, bonus mechanics or settlement processes
• Using payment patterns or account behaviour that suggest non-recreational bonus exploitation

During any wagering period, we may apply reasonable restrictions to bet size, game contribution, eligible products, or withdrawal of bonus-linked winnings where stated in the relevant offer terms. If a maximum bet rule applies to a specific promotion, you must follow that limit exactly as shown in the promotional conditions. Breach of bonus terms may result in the forfeiture of the bonus, the removal of associated winnings, temporary suspension of the account, or full closure in serious cases.

We may also withdraw or amend promotions at our discretion where necessary for fairness, security, operational reasons or compliance. If you want clarification before claiming an offer, contact support for questions and we will point you to the relevant terms.

Prohibited Activities & Account Closure

To protect all users and preserve the integrity of our services, certain conduct is strictly prohibited. You must not use our platform in any way that is unlawful, dishonest, disruptive, or designed to bypass our controls.

Prohibited activity includes, but is not limited to:

• Opening or operating multiple accounts without our permission
• Using false, stolen or misleading personal or payment information
• Allowing another person to access or use your account
• Using a VPN, proxy or similar tool to bypass geographical restrictions or account controls
• Colluding with others, including any form of coordinated play or unfair cooperation
• Attempting fraud, chargeback abuse, money laundering or other financial misconduct
• Interfering with website functionality, exploiting software errors, or seeking an unfair advantage through technical means
• Using our services from a jurisdiction where access is restricted or unlawful

If we suspect a breach of these RedDice Casino general rules, we may investigate the account and take protective measures without prior notice. These may include restricting gameplay, withholding withdrawals during review, removing bonuses, voiding affected winnings, suspending access, or permanently closing the account.

Where closure results from a confirmed breach, we may retain or offset funds to the extent permitted by law, regulation, chargeback exposure, or damage suffered by us. We may also report relevant activity where required by applicable legal or regulatory obligations.

Licensing, Jurisdiction & Dispute Resolution

We operate under licensing and regulatory frameworks connected to the Kahnawake Gaming Commission in Kahnawake, the Curaçao Gaming Authority in Curaçao, the Estonian licensing authority in Estonia, and Anjouan Gaming in Comoros. These regulatory structures inform how we manage player protection, account controls and compliance procedures across our services.

If you wish to raise a complaint or dispute, you should first contact us through our help centre and support articles. Support information is listed in multiple languages, including English, Spanish, Portuguese, German, Finnish, Italian, Czech, Greek, French, Estonian, Polish and Norwegian. We will review complaints in line with our internal procedures and any applicable regulatory obligations.

When submitting a dispute, you should provide clear account details and a full explanation of the issue so that we can investigate properly. We may request further information before issuing a final response. If you need assistance locating the correct support route, return to homepage resources or use the help centre to find the relevant contact option.